Cynapta Software Private Limited ("Company" "us" or "we"), the provider of the Webpage and the website www.cloudportam.com ("Website"), is committed to protecting your privacy online. Please read the
As you use our services, we want you to be clear how we are using information and the ways in which you can protect your privacy. We have tried to keep it as simple as possible, but if you are not familiar
with terms like cookies, IP addresses, pixel tags and browsers, then read about these under key terms section (as provided below) first. Your privacy matters to us, so whether you are new to the
Website/Webpage or a long-time user, please do take the time to get to know our practices – and if you have any questions, please feel free to contact us.
Information we collect
We collect two types of information about our Website Users: Personally Identifiable Information and Non-Personally Identifiable Information.
Personally Identifiable Information
"Personally Identifiable Information" is information that identifies a specific End User when such End User engages in certain activities on the Website/Webpage, such as creating an account,
ordering a product or service through the Website, submitting content and/or posting content in discussion forums, filling out a survey, posting a review, sending us or our partners feedback,
requesting information about our services, submitting an affiliate agreement, applying for a job, posting a video or signing up for special offers from third parties through the Website/Webpage
(collectively, "Identification Activities"), we may ask you to provide certain information about yourself. It is optional for you to engage in an Identification Activity. If you elect to engage
in an Identification Activity, however, we may ask you to provide us with certain personal information about yourself, such as your first and last name, mailing address (including zip code),
email address, telephone number and date of birth. When you order products or services, we may also ask you to provide us with your credit card number, expiration date and authentication codes
or related information. Depending on the activity, some of the information we ask you to provide is identified as mandatory and some is identified as voluntary. If you do not provide the mandatory
information for a particular activity that requires it, you will not be permitted to engage in that activity.
We use Personally Identifiable Information to provide services to you, enhance the operation of the Website, improve our services, analyze Website use, improve our product and service offerings,
use your comments and feedback to tell others about our services, and may post your comment in our marketing materials or on our Website. In addition, if you use our Website to send information or
a product to another person, we may store your personal information, and the personal information of any recipient. We may use that other person's contact information to allow the recipient to access
the information you requested we send. We may also use Personally Identifiable Information to troubleshoot, resolve disputes, accomplish administrative tasks, contact you, enforce our agreements with
Non-Personally Identifiable Information
Non-Personally Identifiable Information is information that does not identify a specific End User. This type of information may include things like the Uniform Resource Locator ("URL") of the website
you visited before coming to our Website, the URL of the website you visit after leaving our Website, the type of browser you are using and your Internet Protocol ("IP") address. We, and/or our
authorized Third Party Service Providers and Advertisers, may automatically collect this information when you visit our Website through the use of electronic tools like Cookies and Pixel tags,
Uses of Collected Information
We use Non-Personally Identifiable Information to troubleshoot, administer the Website, analyse trends, gather demographic information, comply with applicable law, and cooperate with law enforcement
activities. We may also share this information with our authorized third party service providers and advertisers to measure the overall effectiveness of our online advertising, content and programming.
When you contact us, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about
upcoming changes or improvements. Further, we may record your calls for internal training. We use information collected from cookies and other technologies, like pixel tags, to improve your user
experience and the overall quality of our services.
associated with our service, or to indicate when a cookie is being set by us. However, it's important to remember that many of our services may not function properly if your cookies are disabled.
For example, we may not remember your location.
Release of Personally Identifiable Information
We do not share personally identifiable information with other parties except as provided below:
As a part of the normal operations. For example, when you download any software from the Website, we share your mobile number with companies, organizations or individuals outside of the Company
("Third Parties"). Similarly, we might have to send some of the Personally Identifiable Information like your name to Third Parties. For all other purposes, we will only share Personally
Identifiable Information with Third Parties if you engage in an Identification Activity. Please note that we will only provide Third Parties your information with an opt-in notice to you, in
which you will have a chance to choose that the Company should not give the Third Parties your personal information. We specifically disclaim any responsibility or liability for the actions of
such Third Parties. While we inform them that they are only permitted to communicate with you for the purposes of the specific activity in relation to the Company, we do not have any responsibility
for the actions of the Third Parties, and the actions of the Third Parties are not in our control.
We may share your information with Authorized Third Party Service Providers. We provide some of our services and products through third parties. These "Third Party Service Providers" perform
functions on our behalf, like sending out and distributing our administrative and promotional emails. We may share your Personally Identifiable Information with such Service Providers to
fulfill orders, send postal or email, remove repetitive information on customer lists, analyze data, provide marketing assistance, provide search results and links, process credit card payments,
operate the Website, troubleshoot, and provide customer service. We may also collect personal information from individuals and companies ("Affiliates") with whom we have business relationships
and may have to also share their information with Service Providers to accomplish our administrative tasks. For example, when you order a service, we release your credit card information to the
card-issuing bank to confirm payment for the service. Likewise, we may release an Affiliate's information to our bank to send out a payment. We encourage Third Parties and Third Party Service
Providers to adopt and post privacy policies. However, the use of your Personally Identifiable Information by such parties is governed by the privacy policies of such parties and is not subject
to our control.
We may share your information in a Business Transfer. As with any other business, we could merge with, or be acquired by another company. If this occurs, the successor company would acquire the
We may share your information for our Protection and the Protection of Others. We may also disclose Personally Identifiable Information when we believe release is appropriate to comply with the
We may share your information with our associate companies. We may also share Personal Identifiable Information with our associate companies for the purpose of providing any notification regarding
new services or special promotional programs and offers or information related to such associate companies if you have opted-in.
Release of Non-Personally Identifiable Information
We may share aggregated, non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends
about the general use of our services.
We work hard to protect the Website and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. We review our information collection, storage and
processing practices, including physical security measures, to guard against unauthorized access to systems. We restrict access to personal information to the employees, contractors and agents of the Company
who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these
regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.
Privacy Policies of Third Party Websites
of third parties.
Miscellaneous Privacy Issues
Minors under the age of 18 (eighteen) may not use the Website/Webpage. We do not collect or maintain information from anyone known to be under the age of 18 (eighteen), and no part of the Website/Webpage is
designed to attract anyone under the age of 18 (eighteen). If you are under 18 (eighteen), you may use the Website/Webpage only with the involvement of a parent or guardian.
Key Terms Section:
Cookie: A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser.
Cookies may store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function
properly without cookies.
Anonymous identifier: An anonymous identifier is a random string of characters that is used for the same purposes as a cookie on platforms, including certain mobile devices, where cookie technology is not available.
IP address: Every computer connected to the Internet is assigned a unique number known as an IP address. Since these numbers are usually assigned in country-based blocks, an IP address can often be used to identify
the country from which a computer is connecting to the Internet.
Server logs: Like most websites, our servers automatically record the page requests made when you visit our sites. These "server logs" typically include your web request, Internet Protocol address,
browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
Pixel tag: A pixel tag is a type of technology placed on a website or within the body of an email for the purpose of tracking activity on websites, or when emails are opened or accessed, and is
often used in combination with cookies.
Non-personally identifiable information: This is information that is recorded about users so that it no longer reflects or references an individually identifiable user.